Dive World – Frequently Asked Questions

Getting Started with Scuba Diving

Q: I want to start diving. What should I do?
Enroll in our PADI Open Water Diver course. This globally recognized certification includes eLearning, pool sessions in our private heated pool in Etobicoke, and open water dives at Humber Bay Park West. Alternatively, you can complete your open water dives during a vacation through our referral program.

Q: Can I try scuba diving before committing to a course?
Yes! Our Try Scuba Diving program allows you to experience scuba diving in a controlled environment under professional supervision.

Q: What is the minimum age to start scuba diving?
You must be at least 10 years old to enroll in the PADI Open Water Diver course.

Q: How long does the eLearning portion take?
The eLearning component typically takes between 5 to 10 hours to complete, depending on your pace.

Certification and Training

Q: Which certification agencies do you offer?
We provide scuba certifications through PADI, the world’s leading scuba diver training organization. For freediving, we offer courses certified by AIDA, the international federation for freediving.

Q: Where do you conduct open water training?
Our primary open water training site is Humber Bay Park West in Toronto. We also offer private one-on-one certification dives in Tobermory on specific dates.

Q: Do you offer refresher courses for certified divers?
Yes, our Theory & Skills Refresher program includes a 45-minute review of scuba theory followed by an hour of pool skill practice. It’s ideal for divers who haven’t been in the water recently.

Health and Safety

Q: Am I medically fit to dive?
You should be in good health and have basic swimming abilities. If you have any medical conditions, consult your doctor before diving. You can review the PADI Medical Questionnaire for specific health requirements.

Q: Is scuba diving safe?
When conducted properly, scuba diving is a safe activity. Our courses follow strict safety protocols, including thorough eLearning, supervised pool training, and guided open water dives.

Dive World Services

Q: What are your store hours?
Our current hours are:

• Tuesday, Thursday & Saturday: 11:00 AM – 3:00 PM

• Wednesday & Friday: 3:00 PM – 7:00 PM

• Sunday & Monday: Closed

Q: Do you offer equipment rentals and servicing?
Yes, we provide equipment rentals and servicing for various scuba gear. Please contact us to check availability and schedule servicing.

Q: Do you organize dive trips?
Absolutely! We offer both local and international dive trips. Join our community for exciting diving adventures.

Policies and Procedures

Q: What is your course refund policy?
Students are eligible for a full tuition refund up to 7 days before their scheduled course date. Please note that the cost of course materials, including eLearning, is non-refundable.

Q: Where can I find more information about your policies?
You can review our Course Policy, Return Policy, and Shipping Policy on our website.

If you have further questions or need personalized assistance, feel free to contact us at (416) 503-3483 or email info@diveworld.ca. We’re here to help you embark on your underwater adventure!