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Course Policy
Rescheduling fee
In the event that you need to reschedule any portion of your course, please do your best to give us notice as far in advance as possible. Unfortunately, if you have to reschedule within 7 days of your course, a $100 rescheduling fee will be charged to cover a portion of staff costs.
No shows or less than 24 hrs notice is 100% forfeit of course fee
Am I eligible for a course refund?
Students are eligible for a full tuition refund up to 7 days before their scheduled date.
Course Promotional Rates
Unfortunately, any registrations for scuba diving courses, lessons, or experiences purchased at a promotional price are non refundable.
We apologize but we cannot refund the cost of course materials including but not limited to:
- Training videos
- Manuals and Course Packs
- PADI eLearning
- PADI Touch
- Minimum of 7 days notice is required to reschedule or cancel without a fee
- Rescheduling/cancellation fee is 100% of the course fee
- No-shows are considered 100% forfeit of course fee
Open Water Training
Regretfully we will not be able to accommodate divers that arrive late for any reason.
Our time is valuable and so is yours. When you register for a course with us we commit to having enough time to train you.
If you are late to your dives you lose that time and forfeit full training costs.
In turn, we promise to honor our session and be on time as well.
Questions? Call us at 416-503-3483 and speak to an experienced professional.